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ParentSquare Text Notification Changes

Posted Date: 12/17/25 (12:57 PM)


Buckeye Trail families, there have been some recent ParentSquare notification changes that may be affecting you. ParentSquare got feedback that receiving a Push Notification AND a Text Message was overwhelming for some users. They have made it so that a push notification is sent first, and a text message is sent only if the push notification fails.

Unfortunately, there is no fix to automatically receive both of those notifications, but you can turn off your push notifications to ensure that you will get a text message. 

If you would like to receive text messages instead of the push notifications, please follow the step-by-step directions attached to this post. If you need help, please don't hesitate to call or stop in to one of the offices.